Shipping & Returns

Thoughtfully delivered to your home.

At LUMORA, we aim to make your shopping experience simple and convenient. Every order is handled with care so your selected pieces can reach you safely.

1. Shipping Policy

We currently offer delivery across Pakistan. Delivery availability and time may vary depending on your location and the product ordered. Orders are processed after confirmation. Our team may contact you to verify your delivery details before dispatch.

2. Delivery Charges

Delivery charges, if applicable, will be communicated during order confirmation. Any free-delivery offer will be subject to the conditions mentioned with that offer.

3. Returns & Exchanges

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery and provide your order details and clear photographs of the product.Returns or exchanges will be reviewed according to the product’s condition and our return policy. Please contact us before sending any item back